Shipping & Returns Policy
At Enológica Oleana CB we strive to offer a fast and efficient shipping service, as well as a clear and simple returns policy. Below we explain everything you need to know.
1. Shipping
- Delivery times: Orders usually take between 2 and 5 working days within Spain. For international shipping, times may vary.
- Shipping costs: Shipping costs are calculated during checkout and shown before order confirmation. We offer free shipping on orders over €50.
- Tracking: Once your order is shipped, you will receive an email with a link to follow your shipment status.
2. Returns
- Time frame: We accept returns within 14 days of receiving the order.
- Conditions: The product must be in its original packaging and in perfect condition.
- Process: To start a return, contact us at vinos@marsilea.es.
- Refunds: Once we receive and verify the product, we will process your refund within 5 working days.
3. Warranty
If you receive a faulty product, contact us at vinos@marsilea.es and we will tell you how to proceed.
4. Contact
- Email: vinos@marsilea.es
- Phone: 616 26 30 29
